Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity
نویسندگان
چکیده
منابع مشابه
Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity
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ژورنال
عنوان ژورنال: Operations Research
سال: 2011
ISSN: 0030-364X,1526-5463
DOI: 10.1287/opre.1110.0974